Is your SDCard Fat32?

  1. Connect your phone to your PC and choose Disk mode.
  2. When your SD card connects as a drive, open My Computer; Right click on the Drive for your SD Card and select Properties.
  3. A window will pop up that will show you the Format type for the drive. If it says FAT32 you are OK, if not, continue.
  4. Right click on your Desktop and create a new directory; name it SDBackup
  5. In the My Computer window, open your SD Card directory
  6. Click on the Edit menu of the SD Card directory and click “Select all”
  7. Click on the Edit menu of the SD Card directory and select Copy. Then minimize the SD Card directory.
  8. Open the SDBackup directory you made on the Desktop and click anywhere inside the white file listing area of the box.
  9. Click on the Edit menu of the SDBackup Directory and select “Paste.” This will copy the contents of your SD Card to your PC.
  10. When the copy is complete, close all open windows.
  11. Open My Computer and Right click on your SD Card Drive and select “Format.”